Assistant Customer Relations
As a Assistant Customer Relations, you are the primary contact between the business and its customers (sales offices, dealers, …). You will have to manage orders in SAP, contact the markets, where needed to assure a timely and correct delivery to customers. You will report to the Coordinator Customer Relations, being part of the Sales Department of GC Europe NV.
What is your mission?
- Entering sales orders in our SAP system
- Ensuring that customers have correct information at all times regarding orders, delivery times and availability of products
- Contacting the customer to coordinate priorities and timings if necessary
- Executing the administration of returned goods
- Releasing customer orders to deliveries
- Preparing and sending invoices
- Preparing customs documents
- Complaint handling (replacement, communication to the customers)
- Keeping the SAP system up to date by creating new master data
Who are you?
- You have knowledge of Sales & Distribution in SAP
- You have at least 1 year of experience in a similar function
- Customer service experience is a plus
- You have very Good knowledge of English and Dutch. French and German is a plus
What do we offer you?
- A challenging job with potential for growth in an international and diverse company.
- A permanent contract with full time employment.
- Flexible hours.
- Competitive salary package including benefits (meal vouchers, hospitalization and group insurance).
- Stunning offices and a great company culture, based on respect and comradeship.
- An opportunity to contribute to a better, healthier world in collaboration with colleagues who are passionate about what they do.
Who are we?
GC Corporation was founded in 1921 in Japan and has developed itself into one of the most prominent companies in the development, production and distribution of a very wide range of dental products.
Since 1972 GC Europe NV is located at the Researchpark Haasrode in Leuven. GC Europe NV supports and leads our different sales offices and dealers. Our warehouse spreads our products to Europe and the Middle East. Next to this we produce some leading products for dental technicians.
When applying, be sure to upload your CV and motivational letter to your profile!