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ICT Network Delivery Specialist

About CGM Program

The Common Grid Model Program of ENTSO-E

Grid operators use mathematical simulation models of their network to simulate the grid behavior under various,
including extreme, circumstances. Results of these simulations are notably used to decide on the list of actions
transmission system operators (TSOs) need to take to maintain the reliability of the grid at the least cost and
impact possible for customers and stakeholders (distribution grids, generators, traders, etc.).

Up to now, each TSO has been using its own grid model. As electrical networks become more interconnected and
as European electricity markets are getting more and more integrated, there is a need to develop a common grid
model of pan-European dimension. It will ease the cooperation between TSOs and will result in an even more
secure and cost-efficient pan- European grid. The EU has recognized the benefits that this common grid model will bring and has thus made it a legal requirement in various network codes (CACM, FCA and SO GL) that
methodologies for the common grid model and generation and data provision are developed by all TSOs and
submitted for approval to all regulatory authorities.

The common Grid Model Business process requires a significant data exchange amongst all ENTSO-E members.
The IT data exchange system which is under construction is called the Operational Planning Data Exchange
Platform [OPDE] and is fully in scope of the common grid model program.

The Operational Planning Data Environment is built up out of three interacting IT layers:

  1. PCN (Physical Communication Network): the underlying IT communication network. PCN will be a Pan-
    European service provider level network based on MPLS technology supporting data exchanges between TSOs
  2. Connectivity Platform: a distributed software platform that allows secure and traceable data-exchange
  3. Multiple central IT business applications: these apps are plugged into the Connectivity platform and
    process the data according to the agreed common grid model processes

General position description

The ICT Network Delivery Specialist will work in the ENTSO-E Head Office in Brussels, within the CGM ICT
team of the wider CGM Programme. In more detail the successful candidate will be part of the CGM ICT
Network Delivery team and will report to the CGM ICT Network Delivery Manager.

The ICT Network Delivery Specialist role is not a hands-on role and will be responsible for tasks in the
following two different areas:

  • PCN rollout project activities supporting the CGM ICT Network Delivery Manager to organize and perform all the project related activities i.e. communicate effectively with all project’s stakeholders, request and collect information or feedback related to the project, organize status update meetings or calls, prepare technical documents related to the PCN network , develop short or long term plans for project activities etc. For the PCN rollout purposes the ICT Network Delivery Specialist will work closely with the PCN Rollout Project Manager and the PCN Network Architect.

  • Operational activities (for the portion of the network that has been already delivered)
    The PCN operation has been assigned onto two service providers that provide the Network Operation Center (NOC) service and perform the day to day operation.
    The ICT Network Delivery Specialist should be in contact with all CGM providers (NOC, NSC, hosting
    providers) and the connected TSOs and manage network related incidents.
    Although, ICT Network Delivery Specialist will not have access on any network device strong technical
    background in ICT networks it is required as he/she needs to initiate and participate in technical discussions, understand complex technical issues, identify the possible root cause and finally organize and coordinate troubleshooting sessions with all the involved parties.

Travel is barely required.

Responsibilities and tasks

The ICT Network Delivery Specialist role does not include any hands-on duties and it is suitable for
candidates with previous hands-on and network operations experience in a Service Provider or
Enterprise environment willing to move or already working in a network project coordinator or network
service delivery role with no hands-on involvement.

You will be responsible for:

  • Managing technical complex issues and drives the resolution process.
  • Making sure that network design adheres to project’s key documents like contract and Security Plan by
    engaging Network Security Center and IT security experts to asses any changes on the approved design.
  • Producing any technical and non-technical network related documentation such us procedures, guides,
    design documents and any as built documentation to effectively handover network to Network
    Operating Center and Network Security Center for the operational phase.
  • Requesting and collecting information from all entities participating in the network rollout summarizing
    the received feedback as appropriate.
  • Collaborating with applications’ development, business and IT communication network experts teams
    within ENTSO-E or TSOs to discuss, understand and clarify project’s requirements and propose for
    approval IT communication network architecture decisions.
  • Working closely with CGM ICT Manager and CGM ICT Network Delivery Manager to agree and stay
    aligned on the network rollout status and the ongoing operational changes.
  • Participating in project meetings related to planning activities and provide feedback to identify and size
    all activities and tasks required to implement the full-scale network as per the approved design.
  • Coordinating internal and external network engineers to ensure that delivered solution meets
    requirements, specifications and business expectations.


  • University degree in information technology is mandatory
  • Cisco CCNP is a plus.
    Energy sector knowledge will be a plus
    Full English proficiency (oral, written)
    10+ years’ experience (5+ years in an engineering role capacity) in the design, implementation and
    operation of large networks using Cisco routers (ISR, ASR), switches (L2/L3, Catalyst, Nexus) and
    firewalls (ASA) – experience with other vendors will be a plus.
    Experience on working closely with Telecom Service Providers and troubleshoot issues on
    international links provided by multiple service providers
    Experience in designing, implementing or operating high-available networks using the below
    technologies, protocols and tools:
    o MPLS, QOS policies, traffic engineering and prioritizing techniques
    o Dynamic routing protocols (BGP, OSPF, EIGRP).
    o WAN layer 2 point to point Ethernet links over different underlying technologies (SDH,
    MPLS, DWDM etc.)
    o Network management and monitoring protocols and tools (SNMP, Prime, NetFlow, etc.)
    o Different types of hardware appliances like traffic generators, wan simulators etc.
    o Sniffers analysing TCP/IP traffic to troubleshoot network or application issues
  • Understanding of Load Balancing concepts and ability to assess, identify design weaknesses and
    troubleshoot issues.
  • Understanding of Service Management process (incident, change management, etc.)
  • Strong experience on working with local and remote teams.
  • Good Communication skills, both written and verbal, with the ability to deal with different vendors,
    providers and/or contributors located in various countries.
  • Ability to work in a dynamic and multi-cultural environment.
  • Committed, able to work against tight deadlines.


The Secretariat is looking for either a secondment from a Member TSO (for which we can give advice to TSOs
and candidates on financial and tax effects) or other qualified applicants not working for ENTSO-E members.
Please submit your complete application consisting of a motivational letter and curriculum vitae before 4 June 2020